Overview
CenterWell Home Health, located in Shalimar, Florida, is dedicated to providing personalized home healthcare services. Their focus is on delivering skilled care to help clients manage chronic conditions or recover from illnesses, injuries, surgeries, or hospitalizations. The team emphasizes understanding each client’s unique needs, challenges, and goals to help them regain independence and confidence.
Services & Support
CenterWell Home Health offers a range of services including nursing care, physical therapy, and occupational therapy. Their dedicated staff is committed to providing high-quality support tailored to individual needs. Many families have expressed satisfaction with the care provided, noting the professionalism and friendliness of the nurses and therapists.
Care Approach & Staff
The care approach at CenterWell is centered on building a supportive and respectful relationship with clients. Families have highlighted the attentiveness of the staff, who are described as caring and compassionate. Clients often feel that the team treats them like family, which contributes to a positive care experience. The staff is noted for being punctual and responsive to both client needs and caregiver inquiries.
Who They Serve
CenterWell Home Health serves a diverse clientele, including elderly individuals and those recovering from medical conditions. Families have shared experiences regarding the care of their loved ones, including individuals with dementia, emphasizing the staff’s ability to engage and uplift clients during therapy sessions.
What Families Say
Reviews from families reflect a generally positive experience with CenterWell Home Health. Many clients have reported significant improvements in their health and well-being, particularly in pain management and mobility. Families appreciate the responsiveness of the staff, with one reviewer noting the prompt communication regarding scheduling. However, there have been concerns expressed about staffing levels, with some families indicating that they experienced delays in service when supplies were needed.
Room for Improvement
While many families have praised the care provided, there are some concerns regarding the availability of staff and the handling of supply needs. A few reviewers noted instances where they felt the service was not as responsive as expected, particularly when additional resources were required.
Summary
CenterWell Home Health in Shalimar, Florida, offers a comprehensive range of home healthcare services, including nursing, physical therapy, and occupational therapy. Their compassionate staff and personalized care approach have garnered positive feedback from families, who appreciate the support provided to their loved ones. While there are some areas for improvement, particularly regarding staffing and supply management, the overall sentiment is one of gratitude and satisfaction with the care received.
