Overview
Trust USA Home Health, located in Plantation, Florida, is dedicated to providing high-quality, professional elder care. Their mission emphasizes safety, independence, and education for seniors, aiming to deliver compassionate and cost-effective services tailored to individual needs. The agency seeks to promote positive outcomes for clients by coordinating community and agency resources.
Services & Support
Trust USA Home Health offers a range of services, including home health care, physical therapy, and occupational therapy. Their team is committed to assisting seniors with daily activities, medical support, and companionship, ensuring that clients receive personalized care that enhances their quality of life.
Care Approach & Staff
The agency prides itself on employing compassionate and highly-trained caregivers who are dedicated to preserving dignity and comfort for their clients. They aim to empower patients to live life on their terms, emphasizing a respectful and nurturing approach in their care delivery.
Who They Serve
Trust USA Home Health primarily serves elderly clients who require assistance with daily living activities, medical care, and companionship. The agency is focused on helping seniors maintain their independence while ensuring they receive the necessary support.
What Families Say
Feedback from families has been mixed. Some families have expressed appreciation for the compassionate and professional care provided by the staff, highlighting positive experiences with caregivers who have made a significant difference in their loved ones’ lives. However, there are also concerns regarding punctuality and communication. Some families reported issues with caregivers arriving late or not showing up at all, which caused distress for both patients and their families. A few reviewers noted difficulties in reaching the agency’s management to address these concerns.
Room for Improvement
Several families have indicated a need for improved communication and reliability from caregivers. Instances of caregivers arriving late or failing to show up without notice have been reported, leading to frustration and concern for patient care. Addressing these issues could enhance the overall experience for families relying on Trust USA Home Health.
Summary
Trust USA Home Health provides a range of home care services aimed at supporting elderly clients in Plantation, Florida. While many families appreciate the compassionate care from the staff, there are notable concerns regarding punctuality and communication that the agency may need to address. Families considering this provider may want to weigh these factors when making a decision about home health care for their loved ones.
