Overview
Arcadia Health and Rehabilitation Center, located in Pensacola, Florida, offers a range of services aimed at providing attentive senior care and expert rehabilitation. The facility is designed to support individuals recovering from surgery, illness, or other health challenges. While many families appreciate the care provided, experiences can vary significantly.
Services & Support
Arcadia provides a variety of services including skilled nursing, physical therapy, occupational therapy, and social worker support. The facility aims to create a resident-centered environment that not only addresses medical needs but also enhances the quality of life through various activities and programs.
Care Approach & Staff
The staff at Arcadia includes nurses, social workers, and certified nursing assistants (CNAs), who are generally described as kind and caring. Many families have noted that the staff strives to meet the needs of residents, although there are reports of inconsistent communication and care practices. Some reviews highlight a need for better coordination among staff to ensure all patient needs are met effectively.
Who They Serve
Arcadia serves a diverse group of residents, including those in need of rehabilitation and long-term care. Families have expressed gratitude for the support their loved ones receive, with some noting that residents are treated fairly and kindly.
Living Options & Amenities
The facility is described as clean and well-maintained, contributing to a comfortable living environment. Residents have access to various activities, including parties, musical performances, and arts and crafts, which are designed to engage and enrich their lives.
Dining & Activities
Dining options at Arcadia are generally well-received, with many reviews praising the food quality and menu selections. The facility emphasizes the importance of activities, providing a range of options to promote socialization and engagement among residents.
What Families Say
Feedback from families is mixed. Many express satisfaction with the care their loved ones receive, citing the kindness of the staff and the variety of activities available. However, there are also serious concerns raised about communication issues and instances of inadequate care, particularly during critical times. Some families have reported distressing experiences, emphasizing the need for improved oversight and responsiveness.
Room for Improvement
While many families have praised the care at Arcadia, there are notable concerns regarding communication and staff coordination. Some families have reported situations where their loved ones did not receive timely assistance or were left unattended during critical moments. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Arcadia Health and Rehabilitation Center offers a range of services focused on rehabilitation and skilled nursing care in Pensacola, Florida. While many families appreciate the supportive environment and the dedication of the staff, there are significant concerns regarding communication and care consistency that need to be addressed. Families considering this facility should weigh these factors alongside the positive experiences shared by others.
