Overview
Synergy Medical Services, located in Pensacola, Florida, is a locally owned home healthcare agency licensed by the state. They are committed to providing elite home care through a team of highly qualified registered nurses and therapists.
Services & Support
Synergy Medical Services offers a range of home healthcare services, including skilled nursing care and therapy services. Their team is designed to support patients in their recovery and daily living needs, ensuring a comprehensive approach to home health care.
Care Approach & Staff
The staff at Synergy Medical Services is frequently described as compassionate and dedicated. Clients have noted the professionalism of the team, which includes specialists such as wound care nurses and physical and occupational therapists. Many families have expressed gratitude for the support they received, highlighting the collaborative nature of their care plans.
Who They Serve
Synergy Medical Services serves individuals in need of home health care, particularly those requiring skilled nursing or therapy services on an intermittent basis. They work under a physician’s plan of care, ensuring that each patient’s unique needs are addressed.
Insurance & Billing
Synergy Medical Services accepts most public and private insurance plans, including Medicare. This accessibility can help families navigate the financial aspects of home healthcare.
What Families Say
Many families have shared positive experiences with Synergy Medical Services, praising the commitment of the staff to go above and beyond in providing care. One client mentioned having a supportive team that helped achieve their recovery goals, while another expressed appreciation for the overall professionalism of the providers. However, there have been isolated reports of dissatisfaction with customer service, indicating that experiences can vary.
Room for Improvement
Some feedback has pointed to a lack of consistency in customer service, with one review highlighting a negative interaction with a staff member. This suggests that there may be opportunities for the agency to enhance their communication and support processes.
Summary
Synergy Medical Services in Pensacola, Florida, offers a range of home healthcare services delivered by a dedicated team of professionals. While many families commend the quality of care and support provided, there are areas that could benefit from improvement, particularly in customer service interactions. Overall, Synergy Medical Services remains a viable option for those seeking home health care in the area.
