Overview
Tender Touch Health Care Services, located in Panama City, Florida, is a locally owned and operated home health agency dedicated to providing compassionate care to its clients. The agency is recognized for its commitment to treating patients with the utmost respect and personalized attention, ensuring that each individual feels valued and cared for.
Services & Support
Tender Touch Health Care Services offers a variety of health care services, including home health care and physical therapy. Their team is noted for going above and beyond to meet the diverse needs of their clients, delivering care that is tailored to each individual’s situation.
Care Approach & Staff
The staff at Tender Touch is frequently described as compassionate and attentive. Many clients have expressed appreciation for the team’s dedication and the positive impact they have on their well-being. For instance, one client highlighted how staff members help boost morale and provide essential support, such as checking vitals and assisting with specific health concerns.
Who They Serve
Tender Touch Health Care Services caters to a range of clients, including those requiring home health care and physical therapy. They have experience working with individuals transitioning from hospice care, and some clients have reported significant improvements in their health and strength under their care.
Scheduling & Availability
While many clients have praised the staff for their support, there have been concerns regarding communication about scheduling. Some families reported feeling confused about visit times and discharge notifications, indicating a need for improved coordination among team members.
What Families Say
Families have shared positive experiences with Tender Touch, noting the staff’s willingness to help and the calming presence of the office staff. One family member expressed gratitude for the understanding and supportive nature of a staff member who helps alleviate anxiety during stressful times. However, there are also reports of communication issues that have caused frustration for some families.
Room for Improvement
Several reviews mentioned challenges with communication between the nursing and physical therapy departments. Some families felt that a lack of clear information regarding scheduling and patient care led to confusion and distress for their loved ones.
Summary
Tender Touch Health Care Services is a locally owned agency in Panama City, Florida, known for its compassionate approach to home health care and physical therapy. While many families appreciate the dedication of the staff, there are areas for improvement, particularly in communication regarding patient care and scheduling. Overall, the agency is committed to providing quality care and support to its clients.
