Overview
CSI Caregiver Services, Inc., located in Palm Bay, Florida, is a home health care provider that offers caregiver referral services. The organization aims to deliver value, reliability, and quality in the communities it serves. It focuses on recruiting independent caregivers who are rigorously screened to meet the needs of clients.
Services & Support
CSI Caregiver Services provides a range of staffing solutions designed to support home health care needs. Their mission emphasizes delivering dependable services through a network of independent caregivers, ensuring that clients receive quality care tailored to their individual circumstances.
Care Approach & Staff
The staff at CSI Caregiver Services is often described as helpful and responsive. Families have noted the office’s dedication to customer service, with many expressing appreciation for the support they receive. However, some reviews indicate inconsistencies in service quality, which may stem from management practices affecting employee satisfaction.
Who They Serve
CSI Caregiver Services caters primarily to elderly clients and their families, providing home health care solutions that are essential for maintaining quality of life. The organization aims to meet the diverse needs of seniors requiring assistance in their daily activities.
Room for Improvement
There are concerns regarding the company’s billing practices and responsiveness to client inquiries. Some families have reported issues with miscommunication and a lack of clarity regarding charges for services, which has led to dissatisfaction. Additionally, there are mentions of inconsistent service delivery, which could impact the overall experience for families seeking reliable care.
What Families Say
Feedback from families is mixed. While some clients praise the responsiveness and helpfulness of the staff, others have expressed frustration over management’s handling of issues related to service quality and employee treatment. This duality in experiences suggests that while there are positive aspects to the service, there are also significant areas that require attention to enhance client satisfaction.
Summary
CSI Caregiver Services, Inc. in Palm Bay, Florida, offers home health care staffing solutions with a focus on quality and reliability. While many families appreciate the support and responsiveness of the staff, there are notable concerns regarding billing practices and service consistency. These factors may influence the overall experience for potential clients seeking caregiver services.
