Overview
Pinnacle Home Care, located in Ormond Beach, Florida, is a prominent home healthcare provider that has been serving communities for over two decades. The organization is dedicated to the well-being of patients and their families, striving to make a positive impact on their lives through a variety of healthcare services. Pinnacle Home Care offers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, and home health aide support to a wide range of patients.
Services & Support
Pinnacle Home Care provides a comprehensive suite of services tailored to meet the diverse needs of their patients. These include skilled nursing for medical needs, physical therapy to aid recovery and mobility, and occupational therapy to assist with daily living activities. Additionally, they offer speech therapy and support from medical social workers and home health aides, ensuring a holistic approach to patient care.
Care Approach & Staff
The staff at Pinnacle Home Care includes a team of dedicated professionals who are committed to delivering high-quality care. Reviewers have highlighted the compassion and dedication of the therapists, noting their ability to create personalized exercise plans that cater to individual needs. However, some reviews indicate variability in staff professionalism, with instances of unprofessional behavior noted by families. Overall, the team is described as collaborative, with nurses and therapists working closely together to coordinate care.
Who They Serve
Pinnacle Home Care serves a diverse patient population, focusing on seniors and individuals requiring rehabilitation or support in their homes. The organization aims to help patients not only during their care but also to promote long-term well-being after services conclude.
Room for Improvement
While many families have expressed satisfaction with the care provided by Pinnacle Home Care, there are concerns regarding management and staffing levels. Some reviews mention issues with communication and the professionalism of certain staff members, suggesting that improvements could be made in these areas to enhance overall patient experience.
What Families Say
Families have shared mixed experiences with Pinnacle Home Care. Many have praised the promptness, courtesy, and quality of care provided by therapists and nurses. However, there are also significant concerns raised about the management and staffing, with some reviewers describing their experiences as unsatisfactory and expressing a desire to seek care elsewhere. The variability in experiences highlights the importance of consistent quality in home healthcare services.
Summary
Pinnacle Home Care in Ormond Beach, Florida, offers a wide range of home healthcare services with a focus on patient-centered care. While many families appreciate the dedication and skill of the therapists and nursing staff, there are notable concerns regarding management and professionalism that could impact the overall patient experience. Families considering Pinnacle Home Care may want to weigh these factors as they evaluate their options.
