Overview
Guardian Care Nursing & Rehabilitation Center, located in Orlando, Florida, offers a range of senior living services including skilled nursing, rehabilitation, and memory care. The facility is designed to provide a supportive environment for residents requiring various levels of care, with an emphasis on personalized attention.
Services & Support
The center provides a variety of services aimed at enhancing the quality of life for its residents. These include skilled nursing care, physical therapy, and memory care tailored for individuals with dementia. Residents are offered three nutritious meals daily, along with snacks, and there are a variety of activities to engage them throughout the day.
Care Approach & Staff
While some reviews commend individual staff members for their compassionate care, others have raised concerns about the overall staff attitude and responsiveness. Experiences vary significantly; some families report excellent communication and care, while others express dissatisfaction with the timeliness of assistance and the demeanor of certain staff members, particularly in the nursing and CNA roles.
Who They Serve
Guardian Care serves a diverse population, including individuals requiring short-term rehabilitation and those needing long-term skilled nursing care. The facility is equipped to handle various medical conditions, focusing on providing a safe and nurturing environment for its residents.
Levels of Care
The center offers multiple levels of care, including skilled nursing, rehabilitation services, and memory care. This allows families to find appropriate support for their loved ones based on their specific health needs.
Dining & Activities
Dining options at Guardian Care include well-balanced meals with various menu choices. However, some reviews indicate issues with dietary management, particularly regarding food allergies and preferences. The facility also provides activities designed to engage residents and promote social interaction.
Location & Access
Situated in Orlando, Florida, Guardian Care Nursing & Rehabilitation Center is accessible for families looking to visit their loved ones. However, some reviews note challenges in reaching staff by phone, which may affect communication during critical times.
What Families Say
Feedback from families is mixed. Many appreciate the clean environment and the attentiveness of certain staff members, while others report serious concerns regarding care quality and responsiveness. Some families have shared positive experiences, highlighting specific staff members for their exceptional care, while others have described distressing situations that led to their loved ones being neglected.
Room for Improvement
Several reviews indicate a need for improvement in staff training and responsiveness, particularly in addressing the needs of residents promptly. Issues with dietary management and the overall attitude of some staff members have also been noted, suggesting that there may be inconsistencies in care across the facility.
Summary
Guardian Care Nursing & Rehabilitation Center presents a mixed picture of care quality and resident experience. While some families report positive interactions and a clean facility, others express significant dissatisfaction with staff responsiveness and care practices. Families considering this facility should weigh these varying experiences carefully.
