Overview
Quality Homecare Professionals, located in Orlando, Florida, is a nurse registry and home health care provider. They offer a range of services including nursing, caregiving, and companion care for individuals of all ages. The agency emphasizes their commitment to providing high-quality care and support to families, aiming to ease the burden on family caregivers through supervised services and respite care.
Services & Support
The agency provides a variety of services designed to assist clients in living comfortably at home. These include professional nursing services, companionship, and staffing for healthcare facilities. Their goal is to ensure that clients receive compassionate and skilled care tailored to their individual needs. They also focus on building strong relationships between caregivers and clients, which can help in managing health conditions and reducing hospital visits.
Care Approach & Staff
Quality Homecare Professionals prides itself on having a dedicated staff that is described as compassionate and professional. Many clients have expressed satisfaction with the care provided, highlighting the commitment of the team to go above and beyond in their duties. However, there have been concerns regarding the professionalism and organization of the agency, with some reviews noting issues with scheduling and communication.
Who They Serve
The agency serves individuals of all ages, including the elderly. They cater to families seeking home health care solutions, offering both temporary and permanent care options. Many families have shared their experiences, particularly regarding the care provided to elderly relatives, indicating a mix of satisfaction and concerns about service consistency.
What Families Say
Reviews reflect a range of experiences with Quality Homecare Professionals. Some families have expressed deep gratitude for the care their loved ones received, noting the kindness and dedication of the staff. However, there are also concerns raised about communication and the reliability of service, with some clients reporting difficulties in getting timely responses from the agency.
Room for Improvement
While many clients appreciate the care provided, there are notable concerns regarding the agency’s organizational practices. Some families have reported issues with missed appointments and delays in service, indicating a need for improved scheduling and communication. There are also complaints about staff compensation, which could affect employee morale and service quality.
Summary
Quality Homecare Professionals in Orlando, Florida, offers a variety of home health care services aimed at supporting individuals and families. While many clients praise the compassionate care and dedication of the staff, there are significant concerns about organizational issues and communication. Families considering this agency may want to weigh the positive experiences against the reported challenges in service delivery.
