Overview
CenterWell Home Health, located in Orlando, Florida, provides personalized home health care delivered by dedicated nurses and therapists. Their services aim to assist clients in managing chronic conditions or recovering from illness, injury, surgery, or hospitalization. The organization emphasizes understanding each client’s unique needs and goals, allowing them to regain independence and confidence in their daily lives.
Services & Support
CenterWell Home Health offers a range of services, including nursing care and various therapies such as physical, occupational, and speech therapy. Their approach focuses on creating personalized care plans tailored to each client’s specific requirements. The team is equipped to provide education and tools necessary for clients to manage their health effectively.
Care Approach & Staff
The staff at CenterWell Home Health is frequently described as professional, courteous, and caring. Many clients have expressed satisfaction with the nurses and therapists, noting their punctuality and dedication. While some families experienced issues with scheduling and communication from the office staff, the home health personnel received positive feedback for their skills and support during home visits.
Who They Serve
CenterWell Home Health serves individuals recovering from surgery, illness, or injury, as well as those managing chronic conditions. Their services are designed to cater to a wide range of needs, ensuring that clients receive the appropriate level of care and support.
Service Area
Based in Orlando, Florida, CenterWell Home Health provides services to clients in the surrounding areas, aiming to deliver timely and effective home health care.
What Families Say
Feedback from families highlights a mix of experiences. Many praised the quality of care provided by the nursing and therapy teams, describing them as skilled and compassionate. However, some families reported difficulties with scheduling and communication from the office staff, leading to frustration. Overall, the home health personnel have been recognized for their positive impact on clients’ recovery journeys.
Room for Improvement
Several reviews indicate a need for improvement in scheduling and communication from the office staff. Some families expressed dissatisfaction with the responsiveness of the scheduling team, particularly when setting up services after hospital discharge.
Summary
CenterWell Home Health in Orlando, Florida, offers a comprehensive range of home health services delivered by a dedicated team of professionals. While many families have praised the quality of care provided by nurses and therapists, there are noted areas for improvement regarding office communication and scheduling. Overall, CenterWell aims to support clients in regaining their independence and managing their health effectively.
