Overview
American In-Home Care – Orlando, located in Orlando, Florida, offers a range of home health care and nursing services throughout the region, including Orange, Seminole, Osceola, and Polk Counties. The company provides professional care through a network of home health aides, companions, certified nursing assistants, and nurses. Their services encompass Personal Care, Alzheimer’s and Dementia Care, Post Operative Care, Companion Care, and Skilled Nursing Services.
Services & Support
American In-Home Care provides flexible scheduling options for their services, including hourly, daily, weekly, 24-hour, and live-in care. They emphasize the importance of understanding individual care needs, with Client Care Liaisons serving as the main point of contact for families. This approach aims to ensure that the right care provider is matched to each unique situation.
Care Approach & Staff
The company prides itself on having a dedicated team of experienced professionals who are committed to providing compassionate care. Many families have expressed appreciation for the staff’s responsiveness and willingness to assist with various care needs. However, some reviews indicate that the quality of care can vary, with experiences ranging from outstanding support during challenging times to concerns about professionalism and responsiveness.
Who They Serve
American In-Home Care primarily serves seniors and individuals needing assistance due to health challenges. They cater to families looking for reliable in-home support, particularly during periods of significant stress, such as post-surgical recovery or terminal illness care.
What Families Say
Feedback from families highlights a mix of experiences. Many have praised the company for its compassionate caregivers and effective customer service, noting that they felt supported during difficult times. However, some reviews express frustration with communication and scheduling issues, particularly when trying to arrange care in a timely manner.
Room for Improvement
Several reviewers pointed out areas for improvement, particularly regarding responsiveness and professionalism. Some families reported challenges in communication, especially when trying to establish care or address concerns about specific caregivers.
Summary
American In-Home Care – Orlando offers a range of home health care services tailored to the needs of seniors and individuals requiring assistance. While many families appreciate the compassionate care provided by staff, there are noted concerns regarding responsiveness and communication. Families considering this service may want to keep these factors in mind as they evaluate their options.
