Overview
Orange Park Rehabilitation & Nursing Center, located in Orange Park, Florida, is committed to enhancing the health and well-being of every resident through a dedicated team of caregivers. The facility offers a range of services, including 24/7 skilled nursing, rehabilitation, long-term care, respite, and hospice services. The center aims to provide quality care outcomes and resident satisfaction, striving to be the premier provider of choice in the community.
Services & Support
The center provides a variety of services tailored to meet the needs of its residents. This includes skilled nursing care available around the clock, rehabilitation services, and hospice care designed to offer comfort and dignity during end-of-life situations. The respite care program allows for short-term care options, ensuring peace of mind for family members and caregivers.
Care Approach & Staff
The staff at Orange Park Rehabilitation & Nursing Center is described as caring and professional, with many reviewers noting the compassion shown by the team. However, some reviews express concerns about understaffing, particularly during night shifts, which can lead to delays in response to call lights. While some residents report positive experiences with the therapy team, others have noted a lack of patience and support during rehabilitation sessions.
What Families Say
Feedback from families is mixed. Some express gratitude for the care provided to their loved ones, highlighting the friendly and professional demeanor of the staff. However, several reviews indicate serious concerns regarding the quality of care, including reports of delays in responding to call lights and negative interactions with staff. Instances of missing personal belongings and issues with food quality have also been mentioned.
Room for Improvement
Several reviewers have pointed out areas needing attention, such as the need for increased staffing to ensure timely responses to residents’ needs, particularly during night hours. Additionally, complaints about the food quality and the handling of personal belongings suggest a need for improved operational management.
Summary
Orange Park Rehabilitation & Nursing Center offers a range of services aimed at supporting residents’ health and well-being. While many families appreciate the compassionate care provided by the staff, there are notable concerns regarding staffing levels and care quality that potential residents and their families should consider.
