Overview
Pines Nursing Home, located in North Miami, Florida, focuses on providing skilled nursing and long-term care services to residents in the area. The facility emphasizes the importance of personalized attention from experienced healthcare professionals, aiming to support patients in their recovery and overall well-being.
Services & Support
Pines Nursing Home offers a range of services, including skilled nursing care and outpatient rehabilitation programs. The facility provides physical, occupational, and speech therapy six days a week, catering to both in-patient and out-patient needs. Additionally, the home is equipped to handle various care requirements, ensuring that residents receive the necessary support for their health and recovery.
Care Approach & Staff
The staff at Pines Nursing Home is noted for their dedication and compassion in caring for residents. Many reviews highlight the hard work of the nursing team, who strive to create a supportive environment. However, there are concerns regarding the need for improved training and communication among staff members, especially regarding patient care and chart management.
Who They Serve
Pines Nursing Home serves a diverse population, including individuals requiring long-term care and those needing rehabilitation services. The facility is described as a small, family-owned nursing home, which may appeal to families looking for a more personalized care experience.
Living Options & Amenities
While the facility provides essential amenities such as electric beds for residents, some reviews indicate issues with cleanliness and overall maintenance. Concerns have been raised about the environment, with reports of unpleasant odors in certain areas and a need for more attention to personal care for residents.
Dining & Activities
Reviews mention that the dining experience at Pines Nursing Home includes hearty and nutritious meals. The facility also offers various activities aimed at engaging residents, contributing to a more fulfilling daily experience.
Location & Access
Pines Nursing Home is centrally located in North Miami, making it accessible for families visiting their loved ones. However, multiple reviews express frustration with the facility’s communication, particularly regarding phone accessibility. Families have reported difficulty reaching staff members by phone, which raises concerns about the responsiveness of the facility.
What Families Say
Feedback from families is mixed. While some appreciate the compassionate care provided by the nursing staff and the engaging activities, others have raised serious concerns about cleanliness, communication, and the overall environment. Reports of residents not receiving adequate personal care and difficulties in reaching staff have been particularly alarming for families.
Room for Improvement
There are notable areas for improvement at Pines Nursing Home. Families have pointed out the need for better cleanliness standards, improved staff training, and more effective communication, particularly regarding phone accessibility and patient care updates. Addressing these concerns could greatly enhance the experience for both residents and their families.
Summary
In summary, Pines Nursing Home offers essential skilled nursing and rehabilitation services in North Miami. While the dedicated staff and engaging activities are positive aspects, significant concerns regarding cleanliness, communication, and patient care need to be addressed to improve the overall experience for residents and their families.
