Overview
Visiting Angels North Miami, located in North Miami, Florida, refers caregivers to provide home care services for seniors in the Miami-Dade County area, including Miami Shores, Aventura, and Miami Beach. The agency focuses on helping seniors maintain their independence while receiving the support they need to stay safe and comfortable at home.
Services & Support
Visiting Angels offers a range of non-medical home care services tailored to meet the unique needs of each client. Their services include daily companionship, assistance with daily activities, and specialized support for seniors. The agency prides itself on its personalized caregiver referral service, which matches clients with carefully screened and credentialed caregivers, ensuring that families can choose the right person for their loved ones.
Care Approach & Staff
The approach at Visiting Angels emphasizes trust, flexibility, and a strong commitment to the community. Families appreciate the professionalism and kindness of the caregivers, who are noted for their attentiveness and ability to provide compassionate support. Clients often report that caregivers treat their loved ones with the same care and respect as they would their own family members.
Who They Serve
Visiting Angels primarily serves seniors who require assistance with daily living activities while wishing to remain in their homes. The agency caters to clients with varying needs, from those seeking companionship to those requiring more specialized care.
What Families Say
Families have shared positive experiences with Visiting Angels, highlighting the professionalism and responsiveness of the staff. Many reviews commend the caregivers for their compassionate care and ability to accommodate specific client needs. One family noted the invaluable support provided during a difficult time, emphasizing the emotional connection formed with the caregivers. However, there are some concerns regarding communication with the management, as one reviewer mentioned a negative experience when seeking information about services.
Room for Improvement
While many families have had positive interactions, there are mentions of communication issues with the agency’s management, particularly regarding the responsiveness to inquiries. Improving this aspect could enhance the overall experience for potential clients.
Summary
Visiting Angels North Miami is a reputable agency that provides compassionate home care services for seniors. With a focus on personalized care and a commitment to maintaining client independence, the agency has garnered positive feedback from families. While there are areas for improvement in communication, the overall sentiment reflects a high level of satisfaction with the caregivers and their dedication to client well-being.
