Overview
Visiting Angels Naples, located in Naples, Florida, provides in-home care for seniors in Naples, Marco Island, and surrounding areas in Collier County. Their focus is on assisting seniors with everyday tasks, ensuring they can maintain independence in their own homes. The agency offers a personalized approach to care, allowing families to feel confident that their loved ones are receiving the support they need.
Services & Support
Visiting Angels Naples specializes in a variety of essential personal home care services. These include meal preparation, light housekeeping, assistance with bathing and dressing, and running errands. They also cater to seniors with specialized needs, such as dementia care and palliative care. The caregivers are trained to provide compassionate support, ensuring that seniors can live comfortably and safely at home.
Care Approach & Staff
The staff at Visiting Angels Naples are often described as compassionate and understanding. Caregivers are chosen based on the needs of the client, and families appreciate that they can select their preferred caregivers. Many families noted the agency’s emphasis on treating clients and employees like family, fostering a supportive environment. However, some reviews indicated that there were issues with communication and caregiver consistency, which are important for ensuring the safety and comfort of clients.
Who They Serve
Visiting Angels serves seniors who require assistance with daily activities. This includes those who may need help due to age-related challenges or specific health conditions. The agency is dedicated to providing care that allows seniors to remain in their homes while receiving the support they need.
What Families Say
Families have expressed gratitude for the assistance provided by Visiting Angels Naples. Many reviews highlight the positive impact caregivers have had on their loved ones, noting improvements in their quality of life and increased independence. Some families mentioned the peace of mind that comes from knowing their loved ones are well cared for. However, there were also concerns raised about caregiver performance and communication, which some families felt could be improved.
Room for Improvement
There have been reports of inconsistencies in caregiver assignments and communication issues with the office staff. Some families indicated that caregivers did not always match the specific needs of the clients, which is essential for providing effective care. Additionally, there were concerns about the reliability of some caregivers, with a few families noting unsatisfactory experiences.
Summary
Visiting Angels Naples offers a range of in-home care services tailored to the needs of seniors, promoting their independence and comfort at home. While many families appreciate the compassionate care and support provided by the staff, some have raised concerns regarding caregiver consistency and communication. Overall, the agency strives to create a nurturing environment for both clients and caregivers, aiming to enhance the quality of life for seniors in the Naples area.
