Overview
Preferred Care Home Health Services, located in Naples, Florida, is recognized as a premier home health agency in Southwest Florida. The agency prides itself on delivering a comprehensive approach to home health care, focusing on the unique needs of patients and their families. With a team of skilled nurses and therapists, Preferred Care aims to provide the education, support, and tools necessary for patients to achieve optimal health and independence.
Services & Support
Preferred Care offers a variety of home health services, including nursing care, physical therapy, occupational therapy, speech therapy, home health aide services, and medical social work. These services are designed to support patients in their recovery and daily living activities, enhancing their overall quality of life. For those who qualify under the Medicare Home Health Benefit, services are fully covered by Medicare.
Care Approach & Staff
The staff at Preferred Care is frequently described as compassionate and professional. Families have noted the exceptional care provided by the physical therapists and nurses, highlighting their knowledge and attentiveness. For instance, one family praised the physical therapist for significantly improving their loved one’s recovery after knee surgery. The agency emphasizes understanding the individual needs of each patient, which is reflected in the positive experiences shared by families.
Who They Serve
Preferred Care serves a diverse range of patients, including those recovering from surgeries, managing chronic conditions, or needing assistance with daily living tasks. The agency’s services are tailored to meet the specific needs of each individual, ensuring that they receive appropriate support throughout their recovery process.
What Families Say
Families have expressed high satisfaction with the services provided by Preferred Care. Many reviews commend the staff for their professionalism and the positive impact they have made on patients’ lives. One reviewer noted the outstanding support received from an occupational therapist, who helped their loved one adapt to new daily living challenges following an injury. Overall, families appreciate the immediate attention and care their loved ones receive, which contributes to their recommendation of the agency.
Room for Improvement
Some feedback indicated that communication could be improved, particularly regarding follow-up after concerns were raised. While the agency has made efforts to address these issues, a few families expressed a desire for more proactive communication from management.
Summary
In summary, Preferred Care Home Health Services in Naples, Florida, is dedicated to providing high-quality home health care through a compassionate and comprehensive approach. With a skilled team of professionals and a focus on personalized care, the agency has earned positive feedback from families for its effective support in recovery and daily living assistance.
