Overview
Dial-A-Nurse, located in Naples, Florida, is a dedicated home health care agency that has been serving the community for over 45 years. They specialize in one-on-one personal home care for seniors, offering a range of services tailored to meet individual needs. Their commitment to compassionate care is evident in their approach, ensuring that clients receive the support they need to maintain their independence in the comfort of their own homes.
Services & Support
Dial-A-Nurse provides a variety of home health care services, including assistance for seniors, home health aides, companions, and registered nurses. Their services are designed to cater to the unique needs of each client, whether they require help with daily activities or specialized care for conditions such as Alzheimer’s and dementia. The agency prides itself on having knowledgeable and well-trained caregivers who are compassionate and dedicated to their clients.
Care Approach & Staff
The team at Dial-A-Nurse is frequently described as caring and compassionate. Families have noted the positive demeanor of the staff, which contributes to a supportive atmosphere for clients. The agency’s management is also recognized for their responsiveness and willingness to assist families with their specific needs. This focus on personalized care helps ensure smooth transitions and high-quality service for clients.
Who They Serve
Dial-A-Nurse primarily serves seniors in Naples and the surrounding areas, providing essential home care services to help them live independently. The agency is noted for its understanding of the unique challenges faced by elderly clients and their families, which enhances their ability to deliver tailored care.
What Families Say
Families have expressed high levels of satisfaction with Dial-A-Nurse, often highlighting the compassionate nature of the staff and the quality of care provided. Many reviews commend the agency for its professionalism and the positive experiences families have had over the years. However, some concerns have been raised regarding communication and service reliability, with a few instances of aides not showing up as scheduled.
Room for Improvement
There have been reports of communication issues and instances where aides did not arrive for scheduled care. Some families experienced frustration when trying to resolve these matters, indicating a need for improved communication and reliability in service delivery.
Summary
Dial-A-Nurse stands out as a compassionate and dedicated home health care provider in Naples, Florida, with a long-standing reputation for quality service. While most families have had positive experiences, there is room for improvement in communication and service reliability. Overall, Dial-A-Nurse is a trusted choice for families seeking personalized care for their loved ones.
