Overview
Aveanna Home Health, located in Naples, Florida, is dedicated to providing quality home healthcare services. Their approach is centered on delivering personalized care through a team of professionals, which may include nurses, therapists, and aides. The goal is to support patients in their recovery and help them maintain independence in the comfort of their own homes.
Services & Support
Aveanna Home Health offers a range of services designed to meet the diverse needs of their clients. These services include home health care, hospice care, physical therapy, and occupational therapy. Their team collaborates with physicians to create individualized care plans that cater to each patient’s unique circumstances.
Care Approach & Staff
The staff at Aveanna Home Health is often described as compassionate and knowledgeable. Clients have shared positive experiences with their visiting nurses and therapists, noting their friendly demeanor and ability to clearly communicate information. However, there have been concerns regarding communication from the administrative side, with some families reporting difficulties in reaching staff and delays in service coordination.
Who They Serve
Aveanna Home Health serves a wide range of patients, including adults and children requiring home health services. They aim to assist individuals recovering from hospital stays, surgeries, or managing chronic illnesses, ensuring that care is tailored to the specific needs of each patient.
Room for Improvement
While many families appreciate the quality of care provided by the nursing and therapy staff, there have been multiple reports of communication issues with the administrative team. Clients have expressed frustration over delays in receiving services and difficulty in obtaining timely responses to their inquiries. This has led to some families seeking alternative providers.
Summary
Overall, Aveanna Home Health in Naples, Florida, is committed to delivering personalized home healthcare services. Their focus on patient-centered care is evident in the feedback from clients who appreciate the compassionate approach of their nursing and therapy staff. However, addressing the communication challenges faced by families could enhance the overall experience for those seeking home health services.
