Overview
A Better HealthCARE, located in Naples, Florida, offers a range of home health care and care management services designed to address the diverse medical and cultural needs of the community. Their services include all-inclusive care programs, disease-specific treatments, and a specialized White Glove Service for clients seeking premium care. The organization aims to enhance the quality of life for individuals receiving care at home, in healthcare facilities, or within independent and assisted living communities.
Services & Support
A Better HealthCARE provides comprehensive home health care services that include care management and support tailored to individual needs. Their interdisciplinary team is dedicated to coordinating all aspects of patient care, ensuring that clients receive the necessary assistance in various settings, including private homes and assisted living facilities.
Care Approach & Staff
The staff at A Better HealthCARE is described as compassionate and dedicated. However, some reviews express concerns about the competency of the aides provided, with reports of inadequate training and professionalism. Instances of staff members not following care plans or lacking communication have been noted, which raises questions about the overall reliability of the services offered.
What Families Say
Feedback regarding A Better HealthCARE is mixed. While some families commend the helpfulness and responsiveness of the staff, others have reported significant issues. Concerns include poor communication, inadequate staff training, and instances of unprofessional behavior. One family reported missing valuable items after care was provided, and there were allegations of inappropriate conduct from some staff members.
Room for Improvement
Several families have highlighted areas needing improvement, particularly regarding communication and staff training. Issues with staff reliability, adherence to care plans, and professionalism have been recurring themes in reviews. Addressing these concerns may enhance the overall quality of care provided.
Summary
A Better HealthCARE in Naples, Florida, offers a range of home health care services aimed at improving the quality of life for clients. While some families have had positive experiences with the staff, there are notable concerns regarding the consistency and professionalism of care. Families considering this provider may want to weigh both the positive feedback and the reported issues to make an informed decision.
