Overview
PruittHealth – Santa Rosa, located in Milton, Florida, offers skilled nursing and rehabilitation services for both short- and long-term care needs. The facility is part of the broader PruittHealth family, which has over 50 years of experience in providing quality health care. With a focus on compassionate care, PruittHealth aims to support patients and their families through the challenges of recovery and rehabilitation.
Services & Support
PruittHealth – Santa Rosa provides a comprehensive range of services, including skilled nursing care, rehabilitation, and memory care. The center is designed to cater to both the physical and emotional needs of its residents, offering a home-like environment. Families are encouraged to stay informed about their loved ones’ progress, which is a key aspect of the care approach at PruittHealth.
Care Approach & Staff
The nursing staff at PruittHealth is noted for being caring and attentive, with many residents and families expressing appreciation for the support they receive. However, some reviews indicate inconsistencies in staff performance, with reports of certain staff members not being as engaged. The facility prides itself on cleanliness and maintaining a pleasant environment, although there have been concerns regarding food quality and staff interactions.
Who They Serve
PruittHealth – Santa Rosa serves a diverse population, including individuals requiring rehabilitation after surgeries or medical events, as well as those needing long-term care. The facility accommodates residents with various health needs, including memory care services for individuals with cognitive impairments.
Levels of Care
The center offers multiple levels of care, including skilled nursing and rehabilitation services. These services are tailored to meet the specific needs of each resident, ensuring they receive appropriate support during their recovery or ongoing care.
Dining & Activities
While the facility is clean and well-maintained, feedback regarding the dining experience has been mixed. Some residents have expressed dissatisfaction with the food quality, indicating that improvements could be made. However, the activities team has received praise for their efforts to engage residents and enhance their daily experiences.
What Families Say
Families have shared a range of experiences at PruittHealth – Santa Rosa. Many appreciate the dedication of the nursing staff and the overall cleanliness of the facility. Positive mentions include individual staff members who have made a significant impact on residents’ experiences. However, there are also concerns regarding communication and management responsiveness, with some families feeling that their loved ones’ needs were not adequately addressed.
Room for Improvement
Several reviews highlight areas for improvement, particularly regarding staff engagement and communication. There have been instances of staff being less attentive, and some families have raised concerns about food quality and management responsiveness. Addressing these issues may enhance the overall experience for residents and their families.
Summary
PruittHealth – Santa Rosa in Milton, Florida, offers a range of skilled nursing and rehabilitation services in a clean and supportive environment. While many families commend the staff for their care and dedication, there are areas that require attention, particularly in communication and dining quality. Overall, PruittHealth aims to provide a compassionate care experience, fostering a sense of community for residents and their families.
