Overview
The Palace Nursing and Rehabilitation Center, located in Miami, Florida, is a recognized facility providing skilled nursing care and short-term rehabilitation services. It has received numerous accolades, including the prestigious Governor’s Gold Seal Award and a 5-star rating from Medicare. The center prides itself on its clean and well-maintained environment, which contributes to a welcoming atmosphere for both residents and their families.
Services & Support
The Palace offers a range of services including skilled nursing care, physical therapy, occupational therapy, speech therapy, and wound care. The facility is equipped to provide comprehensive rehabilitation services tailored to meet the unique needs of each resident. Families appreciate the attentive communication from the staff, ensuring that all medical and emotional needs are addressed.
Care Approach & Staff
The staff at The Palace is noted for their compassion and dedication. Reviewers consistently highlight the professionalism and attentiveness of the nursing staff and certified nursing assistants (CNAs). Residents receive personalized care, with staff members taking the time to understand individual preferences and needs, fostering a sense of dignity and respect.
Living Options & Amenities
The facility features clean, spacious rooms that create a homely atmosphere. Residents can enjoy a variety of daily activities designed to engage and promote well-being. The Palace also prioritizes a nutritious dining experience, offering meals that cater to dietary needs and preferences, which residents have found enjoyable.
What Families Say
Families express gratitude for the level of care their loved ones receive at The Palace. Many reviews commend the staff for their compassion and the clean, welcoming environment. However, there are also concerns regarding the quality of care experienced by some residents, with a few noting instances of inadequate attention during critical times. Overall, the feedback reflects a mix of positive experiences alongside some areas needing improvement.
Room for Improvement
While many families have praised the care provided at The Palace, there are reports of inconsistent attention, particularly during overnight hours. Some families have raised concerns about the monitoring of residents, indicating that improvements could be made to ensure all patients receive the necessary oversight and support at all times.
Summary
The Palace Nursing and Rehabilitation Center stands out for its commitment to providing compassionate care in a clean and welcoming environment. With a range of rehabilitation services and a focus on resident well-being, the facility has garnered positive feedback from many families. However, addressing the concerns regarding staff attentiveness would further enhance the overall experience for residents and their families.
