Overview
Ponce Health and Rehabilitation Center, located in Miami, Florida, is a skilled nursing facility that offers both post-acute rehabilitative care and long-term care. Situated in the vibrant health district of Miami, this center aims to uphold the lifestyle and cultural values of its residents while providing a community-driven approach to healthcare.
Services & Support
The facility provides a range of services including skilled nursing, rehabilitation, and memory care. Residents can expect a supportive environment where staff members are dedicated to delivering quality care. Many families have noted the professionalism of the staff, highlighting their commitment to providing assistance and addressing any concerns.
Care Approach & Staff
The staff at Ponce Health and Rehabilitation Center has received mixed feedback from families. While some reviews praise the nurses and administrative team for their attentiveness and professionalism, others express concerns about the overall administration and its responsiveness to patient needs. The presence of social workers and supervisors is noted, with some families appreciating their involvement in care coordination.
Who They Serve
Ponce Health and Rehabilitation Center serves a diverse population, including individuals requiring rehabilitation after hospital stays and those needing long-term care. Families have shared experiences of their loved ones receiving care for various conditions, including stroke recovery and memory care for Alzheimer’s disease.
Living Options & Amenities
The facility is described as clean and well-maintained, with many families expressing satisfaction with the living conditions. Residents have access to comfortable rooms, and some reviews mention positive interactions with roommates, contributing to a supportive atmosphere.
Dining & Activities
Feedback on dining options indicates that the food is generally well-received, with some residents able to gain weight during their stay. Families have appreciated the efforts made by staff to ensure that meals are enjoyable.
What Families Say
Reviews highlight a range of experiences at Ponce Health and Rehabilitation Center. Many families express gratitude for the care their loved ones receive, emphasizing the dedication of the nursing staff. However, there are also significant concerns regarding administrative practices and communication, particularly in relation to patient transport and care continuity.
Room for Improvement
Some families have raised issues regarding the administration’s responsiveness and the quality of care in specific situations. There are reports of miscommunication, particularly regarding patient transfers and the handling of personal belongings.
Summary
Ponce Health and Rehabilitation Center offers a mix of skilled nursing and rehabilitative services in a community-focused environment. While many families appreciate the care provided by the nursing staff and the cleanliness of the facility, there are notable concerns regarding administrative practices and communication. Families considering this center may want to weigh these factors carefully based on their loved one’s needs.
