Overview
Preferred Home Health Agency Inc, located in Miami, Florida, is a home health care provider known for its professional and attentive services. The agency has garnered positive feedback from families who appreciate the quality of care and support their loved ones receive.
Services & Support
The agency offers a range of home health services, including assistance from home health aides (HHA) and nursing care. Families have reported that the staff is dedicated to meeting the needs of patients, demonstrating a high level of professionalism and care. Many reviews highlight the agency’s commitment to providing excellent support, ensuring that both patients and their families feel well taken care of.
Care Approach & Staff
Preferred Home Health Agency Inc is noted for its collaborative team approach. The staff, including case managers and health aides, work together to provide comprehensive care tailored to individual needs. Families have expressed appreciation for the attentiveness of the case managers, who are described as responsible and dedicated to their patients. The agency has been praised for its patient-centered focus, ensuring that care is delivered with compassion and thoroughness.
Who They Serve
The agency primarily serves elderly patients and individuals requiring home health care. Families have shared positive experiences regarding the support provided to their loved ones, emphasizing the agency’s reliability in delivering care consistently over time.
What Families Say
Feedback from families highlights a strong satisfaction with the agency’s services. Many reviewers commend the professionalism of the staff and the quality of care provided. One family noted their gratitude for the dedication shown by the agency during a challenging time, while others emphasized the positive relationships formed with the caregivers. However, there are also concerns regarding communication and payment issues raised by some staff members, indicating that there may be areas for improvement.
Room for Improvement
While many families have had positive experiences, there are mentions of potential issues with communication and administrative support. Some staff have reported challenges regarding timely payment for their services, which could affect overall morale and service delivery.
Summary
Preferred Home Health Agency Inc is a reputable choice for home health care in Miami, Florida, offering dedicated services with a focus on patient care. Families appreciate the professionalism and attentiveness of the staff, although there are noted areas that could benefit from improvement. Overall, the agency is well-regarded for its commitment to providing quality care for those in need.
