Overview
Alliance Health Care of Miami Beach, located in Miami, Florida, is a family-owned and operated home health agency established in 2009. The agency provides a range of services across several counties, including Miami-Dade, Monroe, Broward, Palm Beach, Indian River, Martin, Okeechobee, and St. Lucie. Their mission is to offer high-quality, individualized medical care to clients in need.
Services & Support
Alliance Health Care offers a variety of services designed to meet the diverse needs of their clients. These include nursing services provided by Registered Nurses and Licensed Practical Nurses, as well as therapy options such as physical, occupational, and speech therapy. Additionally, the agency employs Certified Nursing Assistants and Home Health Aides to assist with daily living activities and medication management.
Care Approach & Staff
The staff at Alliance Health Care is frequently described as friendly and professional. Many clients have expressed high satisfaction with the team’s approach, noting their attentiveness and the safe measures implemented during service delivery, particularly in response to COVID-19. However, there have been some concerns regarding professionalism in specific instances, particularly related to communication and hygiene practices.
What Families Say
Reviews from families highlight a generally positive experience with Alliance Health Care. Many appreciate the promptness of the service, with some noting that they were able to secure same-day appointments. Clients have also praised the staff’s friendliness and the cleanliness of the facility. However, there have been reports of minor issues, such as administrative errors that required follow-up to resolve.
Room for Improvement
While many families report positive experiences, there are areas identified for improvement. Some clients expressed dissatisfaction with specific staff interactions, particularly regarding professionalism and communication. Ensuring consistent adherence to hygiene protocols and enhancing staff training could help address these concerns.
Summary
In summary, Alliance Health Care of Miami Beach offers a comprehensive range of home health services delivered by a dedicated team. While the agency has received positive feedback for its friendly staff and prompt service, there are opportunities for improvement in communication and professionalism. Families considering Alliance Health Care can expect a supportive environment focused on individualized care.
