Overview
ACA Home Health LLC, located in Miami, Florida, has been providing home health care services since 2006. The agency focuses on the rehabilitation of patients following hospitalization or as referred by physicians, ensuring that care is delivered within the comfort of the home. Their approach emphasizes patient education, promoting independence, and enhancing the quality of life for both patients and their families.
Services & Support
ACA Home Health offers a range of services tailored to meet the needs of patients recovering from acute illnesses or managing long-term conditions. Their team collaborates closely with referring physicians to develop and monitor personalized treatment plans. The agency is committed to providing high-quality care that addresses both the medical and social aspects of patient health.
Care Approach & Staff
The staff at ACA Home Health is described as professional, compassionate, and dedicated. Many reviews highlight the positive experiences families have had with their nurses, noting their attentiveness and ability to create a comfortable environment during challenging times. Nurses such as Ana and Miguel received particular praise for their empathetic care and professionalism, which helped patients feel supported during their recovery.
Who They Serve
ACA Home Health serves a diverse clientele, including individuals recovering from surgery and those managing chronic health conditions. Families have expressed gratitude for the agency’s commitment to providing personalized and respectful care, which has made a significant impact on their loved ones’ recovery journeys.
Service Area
The agency is licensed to operate in the State of Florida, specifically in Dade and Monroe counties. This allows them to cater to a wide range of patients within the region, ensuring that home health care is accessible to those in need.
Scheduling & Availability
While many families have reported positive experiences with scheduling and the punctuality of staff, some reviews indicate issues with reliability and availability. There were mentions of delays and instances where nurses did not arrive as scheduled, which caused frustration for some patients and their families.
What Families Say
Feedback from families highlights the caring nature of the staff and the quality of nursing care provided. Many reviewers express appreciation for the professionalism and dedication shown by the nurses, with specific mentions of their ability to provide comfort and support during difficult times. However, there are also concerns regarding punctuality and communication, with some families noting dissatisfaction with the responsiveness of the agency when addressing their needs.
Room for Improvement
Despite the positive experiences shared by many families, there are recurring themes of unprofessional service and reliability issues. Some families expressed dissatisfaction with the agency’s responsiveness and the punctuality of their nursing staff, indicating that improvements in these areas could enhance the overall experience for patients.
Summary
ACA Home Health LLC provides a range of home health care services in Miami, Florida, with a focus on patient rehabilitation and education. The agency’s staff is frequently described as compassionate and professional, contributing positively to patient experiences. While many families have expressed satisfaction with the care received, there are areas for improvement, particularly concerning reliability and communication. Overall, ACA Home Health aims to deliver quality care that supports patients and their families during recovery.
