Overview
Family Home Health Services, located in Melbourne, Florida, is a provider of skilled home health nursing, rehabilitation, and personal care services. Founded in 2010, the organization is part of a network with 17 locations serving 33 counties across the Southwest, Central, and East Coast regions of Florida, including the Tampa and Orlando metro areas.
Services & Support
Family Home Health Services offers a range of services including skilled nursing, rehabilitation, physical and occupational therapy, speech therapy, and personal care support. Their team includes social workers to assist families in navigating care needs.
Care Approach & Staff
The staff at Family Home Health Services is described by some families as professional, kind, and compassionate. Clients have reported positive experiences with the caregivers, noting their helpfulness and dedication. However, there are concerns regarding the treatment provided by some staff members, particularly in high-stress situations, where excessive force has been reported during procedures, leaving patients in discomfort.
Who They Serve
Family Home Health Services primarily serves homebound individuals requiring skilled nursing and rehabilitative care. Their services are designed to support patients of various ages, including seniors who may have specific needs related to mobility and personal care.
Room for Improvement
Feedback indicates that there are areas for improvement, particularly regarding staff training and customer service. Some families expressed concerns about the treatment of patients during procedures, highlighting the need for more attentive and compassionate care in sensitive situations.
Summary
Family Home Health Services in Melbourne, Florida, provides a variety of home health care services aimed at supporting individuals in their homes. While many families have shared positive experiences with the staff, there are notable concerns regarding certain practices and customer service that the organization may need to address to ensure the highest quality of care for their clients.
