Overview
Century Oaks, located in Melbourne, Florida, is an active senior retirement community offering independent and assisted living options, as well as memory care accommodations for residents with Alzheimer’s or other forms of dementia. The facility features spacious one and two-bedroom apartments within a secure, monitored building, and is situated in a residential area close to shopping, dining, and entertainment.
Services & Support
Century Oaks provides a range of services designed to support the needs of its residents. Amenities include meals, all utilities except for phone services, scheduled transportation, cable TV, laundry facilities, weekly housekeeping, and flat laundry service. The community also welcomes pets, enhancing the home-like atmosphere for residents.
Care Approach & Staff
The staff at Century Oaks has received mixed feedback from families. While some residents and their families appreciate the kindness and support from certain team members, others have raised concerns about the overall responsiveness and professionalism of the staff. Reports indicate that communication with management can be lacking, with some families feeling that their concerns were not adequately addressed.
Who They Serve
Century Oaks serves seniors who require assistance with daily living activities, as well as those needing memory care services. The facility aims to create a welcoming environment for residents at different stages of their senior living journey.
Living Options & Amenities
The community offers a variety of living options, including independent and assisted living apartments that are noted for their spaciousness compared to other facilities. Residents can enjoy a secure environment with access to communal activities and resources designed to enhance their quality of life.
What Families Say
Feedback from families is varied. Some families express satisfaction with the living conditions and the community atmosphere, highlighting the spacious rooms and friendly staff. However, there are significant concerns regarding the care provided to residents, particularly for those requiring more hands-on assistance. Instances of inadequate communication and perceived neglect have led some families to recommend caution when considering Century Oaks for their loved ones.
Room for Improvement
Several reviews point to a need for improved communication and responsiveness from the staff and administration. Families have expressed frustration over unreturned messages and a lack of follow-up regarding their concerns. Ensuring that all residents receive adequate attention and care, especially those who may not be able to advocate for themselves, is an area that could benefit from enhancement.
Summary
Century Oaks in Melbourne, Florida, offers a range of living options for seniors, including independent and assisted living as well as memory care. While the facility boasts spacious apartments and a convenient location, families should be aware of mixed reviews regarding staff responsiveness and care quality. It is advisable for prospective residents and their families to thoroughly evaluate their options and consider the feedback from current and past residents when making a decision.
