Overview
Always There Home Health Care, located in Marco Island, Florida, expertly provides personal care services in homes throughout the area. The organization emphasizes that health care is enhanced when patients can recover in their own homes. They offer a range of services with a team that includes registered nursing assistants (R.N.A.s), licensed practical nurses (L.P.N.s), certified nursing assistants (C.N.A.s), and home health aides (H.H.A.s). Their services are available 24 hours a day, 7 days a week, and they have been dedicated to improving the lives of individuals and families since 1994.
Services & Support
Always There Home Health Care provides various personal care services, which include assistance with daily living activities and physical therapy. Their team is trained to handle any level of care, ensuring that clients receive the support they need in a comfortable environment.
Care Approach & Staff
The staff at Always There Home Health Care is described as attentive, responsive, and caring. They undergo training before being assigned to clients, which some families have found beneficial. However, there have been reports of inconsistency among caregivers, with some clients expressing dissatisfaction regarding caregiver behavior and responsiveness to concerns.
What Families Say
Families have noted positive experiences with the training and attentiveness of the aides during physical therapy sessions, expressing gratitude for their care. However, some families have raised concerns about the conduct of certain caregivers, indicating that there were instances of caregivers being rude or disengaged, such as watching television or texting during their shifts.
Room for Improvement
Feedback suggests that there is room for improvement in caregiver consistency and responsiveness. Some clients have experienced issues with caregiver behavior, which could impact overall satisfaction with the service.
Summary
Always There Home Health Care offers a range of personal care services in Marco Island, Florida, with a commitment to providing care in the comfort of clients’ homes. While many families appreciate the attentiveness and training of the staff, there are concerns regarding the consistency and professionalism of some caregivers. Families considering this service may want to weigh the positive feedback against the noted areas for improvement.