Overview
VITAS Healthcare, located in Maitland, Florida, provides hospice care for individuals facing life-limiting illnesses. The organization emphasizes a patient-centered approach, focusing on comfort and dignity during the end-of-life process. VITAS offers a comprehensive team of professionals, including physicians, nurses, hospice aides, social workers, and chaplains, to address the physical, emotional, and spiritual needs of patients and their families.
Services & Support
VITAS Healthcare delivers a range of services designed to support patients and their families during challenging times. Their offerings include home health care, social worker support, and physical therapy. The team is trained to provide care in various settings, including private residences, assisted living communities, and nursing homes. In cases where symptoms cannot be managed at home, VITAS can arrange for inpatient hospice care.
Care Approach & Staff
VITAS emphasizes a compassionate care approach, with a team dedicated to meeting the diverse needs of patients. While many families have praised the kindness and professionalism of the staff, there have been notable concerns about communication and responsiveness. Some families reported challenges in receiving timely assistance and support, particularly during emergencies.
What Families Say
Reviews of VITAS Healthcare reflect a mix of experiences. Many families have expressed gratitude for the compassionate care provided by individual team members, highlighting their dedication during difficult times. However, several reviews indicate significant frustrations regarding communication and the organization’s responsiveness. Families have reported feeling unsupported during critical moments, leading to disappointment with the overall service.
Room for Improvement
There are recurring themes in the reviews that suggest areas for improvement. Families have noted issues with communication, particularly in urgent situations where timely responses are crucial. Additionally, concerns have been raised about the adequacy of supplies and staffing levels, which have contributed to increased stress for families during an already challenging time.
Summary
In summary, VITAS Healthcare in Maitland, Florida, offers hospice services aimed at providing comfort and dignity for patients with life-limiting illnesses. While the care team is often praised for their compassion, families have reported challenges with communication and support, particularly in urgent situations. As families consider their options for hospice care, it is essential to weigh both the positive feedback and the concerns raised by others.