Overview
Island Lake Center, located in Longwood, Florida, is a 120-bed skilled nursing facility offering a variety of care options, including short-term rehabilitation, long-term care, palliative care, and respite care. The center aims to provide compassionate and comprehensive support for residents, ensuring that their wellness needs are met.
Services & Support
The services at Island Lake Center include physical therapy, occupational therapy, and speech therapy, all designed to aid in recovery and enhance the quality of life for residents. The facility also provides memory care and skilled nursing services, ensuring residents receive the necessary medical attention and support around the clock.
Care Approach & Staff
The staff at Island Lake Center is generally described as friendly and attentive. Many reviews highlight the caring attitudes of the nursing staff, including registered nurses and certified nursing assistants (CNAs). Families express appreciation for the kindness shown to their loved ones, which contributes to a positive environment. However, some reviews indicate concerns regarding staff communication and the level of care provided, suggesting that experiences may vary.
Who They Serve
Island Lake Center serves individuals requiring short-term rehabilitation, long-term care, and specialized memory care. The facility accommodates residents with varying needs, from those recovering from surgery to individuals needing ongoing support due to chronic conditions.
Living Options & Amenities
The center features amenities that promote social interaction and engagement, including recreational programs and social activities. The environment is noted to be clean and well-maintained, contributing to a comfortable living experience for residents.
Dining & Activities
While reviews mention that the food quality is acceptable for a nursing home setting, opinions vary, with some residents expressing specific dietary preferences. The facility provides a range of activities aimed at keeping residents engaged and connected.
What Families Say
Families often express gratitude for the care their loved ones receive at Island Lake Center. Many reviews commend the warmth and friendliness of the staff, with several families feeling fortunate to have their loved ones in such a caring environment. However, some families have raised concerns about communication issues and inconsistencies in care, which may affect their overall experience.
Room for Improvement
Despite many positive experiences, there are notable concerns regarding staff responsiveness and communication. Some families have reported issues with the cleanliness of rooms and the quality of care, particularly related to medication management and staff engagement. These points suggest areas where the facility could enhance its service delivery.
Summary
Island Lake Center in Longwood, Florida, offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the compassionate care and friendly staff, there are areas for improvement, particularly in communication and consistency of care. Families considering Island Lake Center may find a mix of positive experiences alongside some challenges that warrant attention.