Overview
Haven Home Health, located in Lakewood Ranch, Florida, is a home health care provider offering a range of services including nursing, occupational therapy, and social worker support. The agency comprises a team of over 300 health professionals dedicated to assisting clients with various continuous care needs. Their services aim to ensure that individuals receive the necessary support as they age.
Services & Support
Haven Home Health provides a variety of services tailored to meet the diverse needs of their clients. These include nursing care, physical therapy, and occupational therapy. The agency also offers social worker support to help clients navigate their health care needs. Families seeking assistance are encouraged to contact their physician for a referral to access these services.
Care Approach & Staff
The staff at Haven Home Health is described as caring and compassionate, with some reviews highlighting individual team members for their dedication to going above and beyond for clients. However, there are mixed experiences regarding the reliability of service delivery, with reports of missed appointments and communication issues from the office.
Who They Serve
Haven Home Health serves clients who require home health care, particularly the elderly. The agency focuses on providing support for those with continuous care needs, ensuring that they have access to professional health care services in the comfort of their homes.
What Families Say
Feedback from families varies significantly. While some express satisfaction with the compassionate care provided by certain staff members, others have raised concerns about aggressive marketing tactics and communication challenges. Several reviews mention instances of being contacted frequently despite not being clients, leading to frustration among families.
Room for Improvement
There are noted areas for improvement, particularly regarding communication and reliability. Some families reported issues such as missed appointments and a lack of follow-up from the agency. Additionally, concerns were raised about marketing practices that may not align with the best interests of potential clients.
Summary
Haven Home Health offers a range of home health care services in Lakewood Ranch, Florida, with a team committed to supporting the elderly and those in need of continuous care. While many families appreciate the compassionate approach of individual staff members, there are significant concerns regarding communication and service reliability that potential clients may want to consider.
