Overview
Community Home Health Services, located in Lake Worth Beach, Florida, provides a range of home health care services aimed at helping individuals maintain their independence at home. Their offerings include home health care, hospice care, and home medical equipment services.
Services & Support
The agency specializes in home health care services that allow patients to live independently. They offer comprehensive assessments and individualized treatment plans tailored to each patient’s needs. Additionally, their hospice care focuses on ensuring comfort for patients and emotional support for families during difficult times. They also provide home medical equipment, including sales, service, rentals, and training for use in the home.
Care Approach & Staff
Community Home Health Services is noted for having experienced and tenured nurses and staff who are described as caring and responsive to patient needs. Some clients reported receiving daily check-ins from nurses after hospital discharge, highlighting a commitment to ongoing patient monitoring and support. However, there have been concerns regarding inconsistencies in care, with reports of differing orders among staff that did not align with treating doctors’ instructions.
Who They Serve
The services provided are designed for individuals requiring home health care, hospice care, and those needing medical equipment to support their health at home. This includes patients recovering from hospital stays or managing chronic conditions.
What Families Say
Feedback from families has been mixed. While many praised the quality of care and the dedication of certain staff members, others expressed dissatisfaction with the behavior of some employees, describing experiences of insensitivity and lack of respect during visits. Positive comments highlighted the effectiveness of communication and the thoroughness of care, particularly from nursing staff.
Room for Improvement
Some families noted issues with communication, including long hold times and delays in response during after-hour emergencies. There were also concerns regarding the professionalism of certain staff members, which detracted from the overall experience.
Summary
Community Home Health Services offers a variety of home health options in Lake Worth Beach, Florida, with a focus on individualized care. While many clients appreciate the compassionate approach of some staff members, feedback indicates that there are areas needing attention, particularly in staff consistency and communication. Families considering this provider may find a mix of positive and challenging experiences reflected in client reviews.
