Overview
Elevate Home Health of Florida, located in Lake Mary, Florida, is a full-service home health care agency that offers nursing, therapy, social services, and home health attendants to clients in their homes. The agency emphasizes the quality of care and compassion provided by its staff, aiming to meet the diverse needs of its patients.
Services & Support
Elevate Home Health provides a range of services including skilled nursing care, physical therapy, and support from social services. The agency is known for its prompt and quality home visits, ensuring that clients receive the care they need in a timely manner. Families have expressed appreciation for the thoroughness and professionalism of the staff, noting that they go above and beyond to meet client needs.
Care Approach & Staff
The staff at Elevate Home Health is described as knowledgeable, caring, and professional. Many families have praised the approach of the nurses and therapists, highlighting the positive interactions they have with patients. The agency also places a strong emphasis on communication, with staff members frequently checking in with patients and their families to ensure satisfaction with the care provided.
Who They Serve
Elevate Home Health serves a diverse range of clients, including those requiring nursing care and therapy after hospital discharge. The agency has received positive feedback from residents and families alike, indicating a high level of satisfaction with the services provided.
What Families Say
Families have shared numerous positive experiences with Elevate Home Health, often expressing gratitude for the attentive and compassionate care their loved ones receive. Many reviews highlight specific staff members who have made a significant impact on their care experience. However, there have been mentions of occasional concerns regarding professional conduct among some staff, particularly in how they interact with patients.
Room for Improvement
While the majority of feedback is positive, some families have noted the need for ongoing training in professional behavior for certain staff members, particularly in patient interactions. This suggests an area where Elevate Home Health could enhance its overall service quality.
Summary
Elevate Home Health of Florida is recognized for its commitment to providing compassionate and high-quality home health care services in Lake Mary. With a strong focus on patient satisfaction and effective communication, the agency has built a positive reputation among families and patients. While there are areas for improvement regarding staff professionalism, the overall feedback reflects a dedication to meeting the needs of those they serve.
