Overview
The Terrace of Kissimmee, located in Kissimmee, Florida, is a skilled nursing facility that offers a range of services including rehabilitation and long-term care. The facility is staffed by a team of board-certified physicians, nurses, certified nursing assistants, and social workers who strive to provide compassionate care to residents.
Services & Support
The Terrace of Kissimmee provides various services, including inpatient and outpatient sub-acute care, physical therapy, occupational therapy, and speech therapy. The facility also offers social worker support to assist families in navigating care and communication needs.
Care Approach & Staff
Many reviews highlight the attentiveness and compassion of the nursing staff, who are noted for treating residents like family. The leadership team is described as proactive in care, although experiences can vary. Some families expressed gratitude for the support received, especially during difficult times, while others reported challenges with staff responsiveness and communication.
Who They Serve
The Terrace of Kissimmee caters to individuals requiring skilled nursing care and rehabilitation services. Families have shared experiences of loved ones receiving care after surgeries, strokes, and other medical needs, with varying levels of satisfaction regarding the overall quality of care.
Room for Improvement
While many families appreciate the care provided, there are notable concerns regarding staff availability and communication. Some reviews mention instances of inadequate support, including delays in medication administration and poor responsiveness from staff. Additionally, issues with food quality have been raised, indicating a need for improvements in this area.
Summary
The Terrace of Kissimmee offers a range of skilled nursing and rehabilitation services in a supportive environment, with a dedicated staff that strives to meet the needs of residents. While many families have had positive experiences, there are areas where the facility can improve, particularly in communication and care consistency. Families considering this facility should weigh both the commendable aspects of care alongside the reported challenges.
