Overview
Grand Oaks of Jensen Beach, located in Jensen Beach, Florida, is an assisted living community that offers personalized care for seniors needing assistance with daily living activities. Owned by the Visiting Nurse Association of Florida, this facility has been designed to provide a nurturing environment for its residents. Built in 2014, Grand Oaks is situated on four acres in the picturesque Treasure Coast, close to the Indian River Lagoon and the Atlantic Ocean.
Services & Support
Grand Oaks provides a wide range of services, including assisted living and specialized memory care for residents with Alzheimer’s disease or dementia. The community is equipped with 48 assisted living suites and 14 memory care suites, featuring security enhancements for resident safety. Residents can expect assistance with daily activities, ensuring a supportive and engaging environment.
Care Approach & Staff
The staff at Grand Oaks is noted for their compassionate and attentive care. Many reviews highlight the friendly demeanor of the team, who strive to treat residents like family. Families appreciate the organized nature of the facility, which contributes to a positive atmosphere. However, some reviews indicate that there have been concerns regarding the quality of care in the memory care unit, specifically related to hygiene and resident engagement.
Who They Serve
Grand Oaks serves a diverse population of seniors, including those requiring assisted living and specialized memory care. The community aims to create a welcoming environment for residents, fostering a sense of belonging and happiness. Many families have shared positive experiences regarding their loved ones’ improved well-being and social engagement since moving to Grand Oaks.
Living Options & Amenities
The community offers luxurious living options with a variety of floor plans. Residents can enjoy amenities such as chef-prepared meals, a spa with a Jacuzzi, and an on-site movie theater. Activities are plentiful, contributing to a vibrant community life where residents can engage and socialize.
Dining & Activities
Dining at Grand Oaks is described as a fine dining experience, with residents enjoying delicious meals prepared by the kitchen staff. Activities are frequently organized, with many residents expressing joy in participating and feeling happy about the options available, creating a lively and engaging atmosphere.
What Families Say
Families have shared a mix of experiences at Grand Oaks. Many commend the staff for their kindness and dedication, noting that their loved ones feel cared for and valued. However, there are serious concerns from some families regarding the quality of care in the memory care unit, particularly regarding hygiene and staff engagement with residents. This feedback suggests that while some aspects of care are highly praised, there is room for improvement in certain areas.
Room for Improvement
Some families have expressed disappointment regarding the level of care in the memory care unit, specifically citing issues with hygiene and staff attentiveness. It has been noted that there were instances of neglect that raised concerns about the overall quality of care provided. Families encourage potential residents to thoroughly consider these aspects before making a decision.
Summary
Grand Oaks of Jensen Beach offers a supportive and engaging environment for seniors, with a focus on personalized care and community involvement. While many families report positive experiences and commend the staff for their dedication, there are critical concerns about the quality of care in the memory care unit that should be carefully considered by prospective residents and their families.
