Overview
Grand Living At Tamaya, located in Jacksonville, Florida, offers an all-inclusive resort-style living experience for seniors, with a strong emphasis on personalized care and resident happiness. The community caters to a variety of needs, including independent living, assisted living, and memory care, ensuring that residents receive the support they require in a comfortable environment.
Services & Support
The facility provides a range of services tailored to the needs of its residents, including health and wellness support, engaging activities, and chef-prepared meals. With a focus on creating a vibrant community, Grand Living At Tamaya offers various amenities such as a health and wellness spa, exercise studio, full-service salon, and multiple dining options. Residents can look forward to a well-rounded lifestyle that promotes both physical and mental well-being.
Care Approach & Staff
The staff at Grand Living At Tamaya is noted for their kindness and dedication to providing exceptional service. Many reviews highlight the positive impact of the wellness team, especially the Director of Health and Wellness, who is praised for her attentive and reassuring approach. However, some feedback indicates that there have been challenges with staffing levels and responsiveness, with concerns raised about wait times for assistance.
Who They Serve
Grand Living At Tamaya serves a diverse population of seniors, including those requiring assisted living and memory care. Families appreciate the community’s commitment to treating residents like family and ensuring their happiness and engagement through various activities and support services.
Living Options & Amenities
The community features a range of living options, from studios to two-bedroom apartments, designed to provide comfort and accessibility. The elegant and thoughtfully designed environment contributes to a sense of home for residents. Amenities such as a grand lounge, library, theater, and dining venues offering a variety of cuisine enhance the living experience.
Dining & Activities
Dining at Grand Living At Tamaya is a highlight, with residents enjoying delicious meals prepared by chefs. The community also offers a variety of engaging programs and activities, allowing residents to stay active and socially connected. This focus on quality dining and vibrant activities contributes to a fulfilling lifestyle for residents.
What Families Say
Families express gratitude for the care their loved ones receive, often highlighting the supportive and compassionate nature of the staff. Positive experiences are shared regarding the community’s atmosphere, with many noting the warmth and happiness of the residents. However, some families have raised concerns about staffing challenges and communication issues, indicating room for improvement in these areas.
Room for Improvement
While many families appreciate the community, there are noted concerns regarding staffing levels and responsiveness, particularly in urgent situations. Some reviews reflect dissatisfaction with communication from management, suggesting that improvements could be made to enhance the overall experience for residents and their families.
Summary
Grand Living At Tamaya provides a welcoming and supportive environment for seniors in Jacksonville, Florida. With a focus on personalized care, engaging activities, and quality dining, the community aims to foster a sense of belonging and happiness among its residents. While there are areas for improvement, particularly in staffing and communication, many families find comfort in the care their loved ones receive.
