Overview
Community Hospice & Palliative Care, located in Jacksonville, Florida, is a leader in providing compassionate hospice and palliative care services. Established in 1979, the organization has served nearly 200,000 adults and children across multiple counties in Florida. With a dedicated team of over 950 employees and 1,000 volunteers, Community Hospice aims to enhance the quality of life for approximately 1,500 patients daily, ensuring they receive the support and dignity they deserve during challenging times.
Services & Support
Community Hospice offers a range of services tailored to meet the diverse needs of patients and their families. The focus is on improving physical comfort and well-being, providing personalized medical, emotional, and spiritual care. The interdisciplinary team collaborates to ensure each patient’s dignity is respected, and their unique needs are addressed. Support includes social worker assistance and home health services, aimed at enhancing the overall care experience.
Care Approach & Staff
The staff at Community Hospice is frequently described as compassionate and attentive, with many families expressing gratitude for the care provided during difficult end-of-life situations. Reviewers highlight the professionalism and kindness of the nurses and caregivers, who go above and beyond to ensure comfort and support for both patients and their families. The facility is noted for its peaceful and well-maintained environment, contributing to a calming atmosphere during challenging times.
Who They Serve
Community Hospice serves a wide range of patients, including those requiring end-of-life care and support for serious illnesses. The organization is committed to honoring the wishes of patients and providing care that respects their dignity. Families have shared positive experiences regarding the support offered throughout the care process, emphasizing the importance of compassionate care during such critical moments.
Location & Access
Situated in Jacksonville, Florida, Community Hospice has expanded its service area to include 11 counties in north-central Florida, allowing them to reach more patients in need. The organization operates multiple administrative offices and inpatient Centers for Caring, making access to services convenient for families across the region.
What Families Say
Families consistently commend Community Hospice for their compassionate care, particularly during end-of-life situations. Many express appreciation for the staff’s dedication, noting that they felt supported and informed throughout the process. However, there are also concerns raised about experiences that did not meet expectations, with some families sharing instances of inadequate communication and care. Overall, the majority of feedback highlights a commitment to providing quality support during one of life’s most challenging times.
Room for Improvement
While many families have praised the compassionate care at Community Hospice, some reviews indicate areas needing attention. Instances of miscommunication and concerns regarding medication management have been noted. Ensuring consistent and clear communication with families may help enhance the overall experience for those receiving care.
Summary
Community Hospice & Palliative Care in Jacksonville, Florida, is dedicated to providing compassionate and supportive care for patients and their families during critical times. Their focus on dignity and quality of life, combined with a well-trained staff, creates an environment where families feel valued and supported. While there are areas for improvement, the overall commitment to compassionate care is evident in the experiences shared by families.
