Overview
Community Hospice Alice and T. O’Neal Douglas Center for Caring, located in Jacksonville, Florida, is dedicated to providing compassionate and supportive hospice care to patients and their families. With over four decades of experience, the center focuses on improving the quality of life for individuals facing serious illnesses, ensuring that their final days are spent with dignity and comfort.
Services & Support
The center offers a range of hospice services that include personalized medical, emotional, and spiritual care. An interdisciplinary team works collaboratively to address the needs of patients, providing support not only to those in care but also to their families. This approach ensures that every moment is infused with compassion and respect, catering to the holistic well-being of each individual.
Care Approach & Staff
Reviews highlight the exceptional compassion demonstrated by the staff at Community Hospice. Many families have expressed gratitude for the kindness and support received during difficult times. The dedicated team, including nurses and certified nursing assistants, is noted for treating patients and their families with the utmost care, often going above and beyond to ensure comfort during the transition process.
Who They Serve
Community Hospice serves individuals who have been given a prognosis of 12 months or less to live. This includes patients facing various serious illnesses who require specialized care focused on comfort and dignity. The center aims to support both patients and their families through this challenging journey.
Location & Access
The center is conveniently located in Jacksonville, Florida, with additional administrative offices and inpatient care centers throughout the region, including Gainesville, St. Augustine, Lake City, and Palatka. This accessibility allows families to find compassionate care close to home.
What Families Say
Families have shared overwhelmingly positive experiences regarding the care provided at Community Hospice. Many have noted the exceptional compassion of the staff, describing them as “angels on earth” who treat patients as if they were their own family members. While there have been some mentions of less favorable interactions with certain staff members, the overall sentiment reflects a deep appreciation for the care and support received during critical moments.
Room for Improvement
Despite the many positive reviews, there are a few mentions of staff interactions that did not meet the expectations of some families. It may be beneficial for the center to focus on enhancing the consistency of staff friendliness and helpfulness to ensure that all families feel supported during their time at the facility.
Summary
Community Hospice Alice and T. O’Neal Douglas Center for Caring stands out for its compassionate approach to hospice care, providing a supportive environment for patients and their families. With a dedicated team committed to ensuring dignity and comfort, the center is a trusted choice for those seeking end-of-life care in Jacksonville, Florida.
