Overview
Home Helpers Home Care of SE Jacksonville, FL, located in Jacksonville, Florida, provides compassionate and reliable in-home care for seniors and those needing assistance in Jacksonville, Florida, and surrounding areas. Their personalized senior care services aim to help clients remain safe, independent, and comfortable in their own homes.
Services & Support
Home Helpers offers a range of services tailored to meet the specific needs of their clients. These include assistance with daily living activities, companionship, and specialized care such as Alzheimer’s and dementia support, hospice care, and respite care. They provide flexible options, whether clients require support for a few hours a day or 24/7 care.
Care Approach & Staff
The caregivers at Home Helpers are frequently described as warm, caring, and attentive. Families appreciate the personalized attention their loved ones receive, with many noting that caregivers often go above and beyond in their duties. For instance, one client mentioned a caregiver who not only assisted with transportation but also ensured comfort and care during a vulnerable time.
Who They Serve
Home Helpers serves seniors and individuals needing assistance in Jacksonville and nearby areas. Their services are designed to support clients with varying needs, from those requiring companionship to those needing specialized medical care.
Service Area
In addition to Jacksonville, Home Helpers also serves surrounding communities, including Atlantic Beach, Jacksonville Beach, Mayport, Neptune Beach, Nocatee, and Ponte Vedra Beach.
Scheduling & Availability
Clients have reported that the agency has been accommodating with scheduling, allowing families to find the right fit for their needs. However, some reviews highlighted concerns regarding communication and logistics, particularly in urgent situations.
What Families Say
Families have shared a mix of experiences with Home Helpers. Many express gratitude for the compassionate care provided by the staff, with some referring to caregivers as “a God Send.” However, there have also been mentions of challenges in communication and scheduling, particularly related to last-minute requests.
Room for Improvement
While many families appreciate the care received, some reviews indicate areas for improvement in communication and logistical planning. A few clients noted difficulties in reaching company representatives and scheduling caregivers as needed, which can impact the overall experience.
Summary
Home Helpers Home Care of SE Jacksonville, FL, is dedicated to providing compassionate in-home care tailored to the needs of seniors and individuals requiring assistance. With a focus on personalized services, they aim to enhance clients’ quality of life while ensuring safety and independence. While many families express satisfaction with the care provided, there are opportunities for improvement in communication and scheduling processes.
