Overview
Always Caring Home Health, located in Jacksonville, Florida, is a family-owned, non-medical home care agency dedicated to providing compassionate and personalized care to clients. The agency serves clients across several counties, including Volusia, Flagler, St. Johns, Clay, Duval, Baker, and Nassau.
Services & Support
Always Caring Home Health offers a range of services designed to support individuals in their home environment. These services include personal care, companionship, meal preparation, light housekeeping, and transportation for errands or appointments. The agency emphasizes flexible care plans that can be tailored to meet each client’s unique needs, whether they require hourly assistance or around-the-clock care.
Care Approach & Staff
The caregivers at Always Caring Home Health are described as friendly, personable, and attentive to the needs of their clients. They aim to help individuals maintain their independence and dignity while receiving care in the comfort of their own homes. The agency focuses on providing safe and compassionate companionship and support, particularly for those who are physically challenged or recovering.
What Families Say
Feedback from families is mixed. Some families have expressed gratitude for the quality of care provided, noting that the staff showed genuine care and attentiveness. However, there are also concerns regarding communication and responsiveness, with reports of difficulties in reaching the agency and receiving timely assistance.
Room for Improvement
There are notable concerns regarding the agency’s communication practices. Some families reported challenges in getting responses to their inquiries, with instances of calls going unanswered or being abruptly ended. This indicates a potential area for improvement in client communication and support.
Summary
Always Caring Home Health strives to offer compassionate and personalized home care services in Jacksonville, Florida. While many families appreciate the quality of care and the dedication of the staff, challenges in communication and responsiveness have been highlighted. Families considering this agency may want to weigh these factors when making their decision.
