Overview
Access Home Health, located in Jacksonville, Florida, provides a range of home health care services aimed at supporting families in navigating healthcare decisions. Their skilled team focuses on personalized care plans that prioritize the comfort and health of their clients, ensuring that loved ones receive the attention they deserve.
Services & Support
Access Home Health offers a variety of services, including skilled nursing, physical therapy, occupational therapy, and home health aide support. Their skilled nursing team provides round-the-clock care tailored to individual needs, while their physical therapy services assist patients in regaining strength and mobility through personalized recovery plans. Occupational therapy is designed to empower individuals to perform daily activities with greater ease, thereby enhancing their quality of life. Additionally, they provide care coordination services to ensure seamless treatment and support for families.
Care Approach & Staff
The staff at Access Home Health is noted for their professionalism and compassionate approach. Many families have expressed gratitude for the dedication and expertise of their therapists and nurses. For instance, physical therapists have been described as motivators who create effective recovery plans, and nurses have been praised for their knowledge and bedside manner. The commitment of the staff to patient care is evident, with several reviews highlighting their positive impact on recovery and overall well-being.
Who They Serve
Access Home Health serves a diverse clientele, including individuals recovering from surgeries or medical events such as strokes. Their services are tailored to meet the unique needs of each patient, ensuring that they receive appropriate support throughout their recovery journey.
What Families Say
Families have shared overwhelmingly positive feedback about Access Home Health. Many reviewers noted the exceptional care provided by specific staff members, emphasizing their effectiveness in physical therapy and nursing care. The team is frequently described as caring, patient, and dedicated to helping clients achieve their recovery goals. However, some families have raised concerns regarding the responsiveness of the office staff when it comes to ordering medical supplies, indicating a need for improved communication in that area.
Room for Improvement
While many families have had positive experiences with the care provided, there have been concerns regarding the efficiency of the system for ordering medical supplies. Some families noted difficulties in communication and responsiveness from office staff, suggesting that this could be an area for improvement.
Summary
Access Home Health stands out for its dedicated staff and comprehensive range of services aimed at supporting recovery and independence. With a focus on personalized care and positive patient outcomes, they have earned the trust of many families in Jacksonville. However, addressing communication issues related to medical supply orders may enhance the overall experience for clients and their families.
