Overview
Absolute Care Home Health Services, located in Jacksonville, Florida, offers home health care aimed at providing compassionate and personalized support to patients in their own homes. The organization emphasizes the importance of family involvement and caregiver training, believing that patients deserve the best care possible to facilitate healing and recovery.
Services & Support
Absolute Care provides a variety of home health services, including homemaker and companion services. Their approach is designed to meet the needs of patients with chronic medical conditions, ensuring that they can remain in familiar surroundings while receiving the necessary support. The caregivers are described as experienced and compassionate, dedicated to helping patients achieve their goals for safety and comfort at home.
Care Approach & Staff
The care philosophy at Absolute Care focuses on treating patients as part of an extended family, with an emphasis on respect and compassion. While some families have praised the quality of the therapists, there have been concerns regarding the overall reliability of the service, including issues with communication and consistency from staff.
Who They Serve
Absolute Care primarily serves individuals who require assistance due to chronic medical conditions. Their services are tailored to support patients in maintaining their independence and comfort at home, with a focus on providing a stress-free environment conducive to healing.
Room for Improvement
Feedback from families has indicated several areas where improvements could be made. Some have expressed frustration over communication issues, noting that phone calls often go unanswered and that caregivers do not always leave updates on patient progress. Additionally, there have been reports of staff not showing up as scheduled, which has led to dissatisfaction with the overall service.
Summary
In summary, Absolute Care Home Health Services in Jacksonville, Florida, aims to provide compassionate home health care with an emphasis on family involvement. While the organization has strengths in its approach and the quality of its therapists, there are notable concerns regarding communication and staff reliability that families should consider when evaluating their options.
