Overview
A Care Connection, located in Jacksonville, Florida, is a coordinator of nursing and home health aide in-home care referral services. The company focuses on connecting clients with compassionate and knowledgeable caregivers who deliver personalized care in the comfort of their homes. A Care Connection is dedicated to ensuring that clients receive exceptional care by referring qualified nurses, therapists, certified nursing assistants, and home health aides.
Services & Support
A Care Connection provides a range of in-home care services, including respite care and elder care. The organization aims to support individuals in maintaining their independence while leading fulfilling lives at home. They offer on-call services 24/7 and provide same-day consultation appointments to address urgent needs.
Care Approach & Staff
The staff at A Care Connection is committed to delivering tailored care plans that respect the physical and emotional choices of clients. Many families have noted the professionalism and kindness exhibited by the caregivers, emphasizing their dedication to providing quality care. Reviews highlight the effectiveness of the nursing staff, particularly in emergency situations, where quick actions have made a significant difference in patient outcomes.
Who They Serve
A Care Connection serves a diverse client base, including those recovering from hospital stays, managing chronic illnesses, or facing mobility challenges. The caregivers are trained to cater to the specific needs of aging adults, ensuring they receive the necessary support to age in place safely.
What Families Say
Feedback from families using A Care Connection has been mixed. Many families have praised the care received, highlighting the compassion and professionalism of the staff. One family recounted a life-saving intervention by a nurse, showcasing the critical role of the caregivers. However, some reviews express dissatisfaction with the communication and responsiveness of the company, particularly regarding the hiring process and customer service experiences.
Room for Improvement
Several reviews indicate concerns about the responsiveness of A Care Connection, particularly in relation to communication with potential employees and clients. Some individuals noted frustrations with the hiring process and the perceived lack of professionalism in handling inquiries. Addressing these issues could enhance the overall experience for families seeking care.
Summary
A Care Connection is a home health care provider in Jacksonville, Florida, known for its commitment to personalized care. While many families appreciate the compassionate services provided by the caregivers, there are notable concerns regarding communication and responsiveness that the company may need to address. Overall, A Care Connection continues to play a significant role in supporting individuals in maintaining their independence at home.
