Overview
Midtown Manor, located in Hollywood, Florida, is an assisted living facility that has received mixed feedback from families and visitors. While some have noted improvements and a caring staff, others have raised serious concerns regarding cleanliness, safety, and overall care quality.
Services & Support
Midtown Manor offers services typical of assisted living facilities, including memory care and support for daily living activities. However, reviews indicate significant issues with the quality of care, particularly regarding the cleanliness of the environment and the attentiveness of staff.
Care Approach & Staff
The staff at Midtown Manor has been described as friendly and caring by some residents and visitors, with particular praise for the involvement of the director. However, there are conflicting reports about staff responsiveness to resident needs and complaints, with some individuals expressing dissatisfaction with how issues were handled.
Living Options & Amenities
The facility itself is noted to be older and somewhat small, which may affect the living experience. While there have been efforts to upgrade rooms, ongoing concerns about cleanliness and maintenance persist, particularly regarding pest infestations.
Dining & Activities
Dining experiences at Midtown Manor have received negative feedback, with reports of inadequate portion sizes and quality of food. Some residents have resorted to ordering food from outside sources due to dissatisfaction with the meals provided.
Room for Improvement
Multiple reviews highlight a recurring issue with bed bug infestations within the facility, leading to significant discomfort for residents. Concerns about cleanliness, including unclean bathrooms and rooms, have also been voiced, indicating a need for more rigorous maintenance and hygiene practices.
Summary
Midtown Manor presents a mixed picture for families considering assisted living options. While some appreciate the caring nature of the staff and recent improvements, serious issues regarding cleanliness and care quality have been reported. Families are encouraged to visit and engage with both staff and residents to gauge the environment and care provided.
