Overview
Emerald Park of Hollywood Assisted Living, located in Hollywood, Florida, offers assisted living and memory care services in a home-like environment. The facility provides 24/7 support, medication management, and assistance with daily tasks to ensure residents maintain their independence and well-being.
Services & Support
Emerald Park offers a range of services designed to support residents in their daily lives. This includes assistance with bathing, dressing, and mobility, delivered with compassion and respect. The facility also provides medication management and hosts daily activities such as games, crafts, and social outings to engage residents and promote a sense of community.
Care Approach & Staff
The staff at Emerald Park is trained to deliver attentive care, focusing on the emotional and physical needs of residents. However, multiple reviews indicate challenges with staffing levels, cleanliness, and overall management. Concerns have been raised regarding the professionalism of management and the adequacy of training for staff.
Living Options & Amenities
Emerald Park features private and semi-private rooms, along with communal areas designed for social interaction. Amenities include outdoor patios, a library, and Wi-Fi throughout the facility. Despite these offerings, reviews highlight significant issues with the building’s upkeep, including reports of mold, bedbugs, and a general lack of cleanliness.
Dining & Activities
Residents are provided with three daily meals and have access to various activities aimed at keeping them engaged. However, feedback from families indicates dissatisfaction with the quality of food, describing it as unappetizing and served at inadequate temperatures.
Room for Improvement
Emerald Park has received multiple negative reviews regarding its cleanliness and maintenance. Issues such as bedbugs, roaches, and mold have been frequently mentioned. Additionally, there are concerns about the lack of adequate staffing, which has impacted the quality of care and resident safety. Families have noted that these factors significantly detract from the overall experience at the facility.
What Families Say
Feedback from families has been mixed, with some praising the compassionate care provided by individual staff members, while others express deep dissatisfaction with the facility’s management and conditions. Many reviews emphasize the need for improvements in cleanliness, staff training, and responsiveness to resident needs.
Summary
Emerald Park of Hollywood Assisted Living presents a supportive environment for seniors but faces significant challenges that families should consider. While the facility aims to provide compassionate care and engaging activities, reports of cleanliness issues, inadequate staffing, and management concerns highlight the need for improvement. Families are encouraged to thoroughly evaluate these aspects when considering this facility for their loved ones.
