Overview
Amedisys Hospice Care, located in Hialeah, Florida, provides high-quality hospice care tailored to the needs of patients facing terminal illnesses. Their services aim to enhance comfort and quality of life, allowing patients to receive care in the comfort of their own homes. Amedisys is dedicated to being available 24/7, ensuring that both patients and their families receive the support they need during challenging times.
Services & Support
The hospice care offered by Amedisys includes a range of services designed to support both patients and their families. This encompasses nursing care, pain and symptom management, hospice aides, emotional and spiritual support, as well as social work services and bereavement counseling. They also provide respite care, allowing family caregivers a necessary break while ensuring their loved ones receive professional care.
Care Approach & Staff
Amedisys is recognized for its compassionate and attentive staff, who are described as professional and knowledgeable. Reviewers have highlighted the team’s commitment to heart-centered care, emphasizing their ability to work from the heart and provide emotional support to both patients and their families. The team includes nurses, hospice aides, social workers, and chaplains, all dedicated to ensuring dignity and comfort during the end-of-life journey.
What Families Say
Families have shared positive experiences with Amedisys, noting the caring and professional nature of the staff. Many appreciate the additional support provided, which allows family members to step back and enjoy precious moments with their loved ones. However, there are concerns regarding communication with family members in some cases, indicating a need for improvement in involving families in care decisions.
Room for Improvement
Some feedback indicates issues with communication and family involvement in care decisions. There have been reports of families feeling excluded from discussions about hospice care for their loved ones, which highlights an area that Amedisys could enhance to ensure that families feel included and supported throughout the process.
Summary
Amedisys Hospice Care in Hialeah, Florida, offers a compassionate approach to hospice services, focusing on comfort and support for patients and their families. While the staff is praised for their dedication and professionalism, there are opportunities to improve family communication and involvement in care decisions. Overall, Amedisys is committed to providing quality care tailored to the needs and wishes of those they serve.
