Overview
Concierge Home Care, located in Gainesville, Florida, is dedicated to improving the lives of seniors through personalized home healthcare services. The company aims to help seniors manage their illnesses while promoting healthy behaviors to enable them to live safely and happily in their own homes. Their team of trained healthcare professionals provides a holistic and multi-disciplinary approach to care.
Services & Support
Concierge Home Care offers a range of services designed to support seniors in their homes. Their in-home care includes assistance with daily living activities and management of chronic illnesses. The company emphasizes a patient-centered approach, working closely with physicians to ensure effective and coordinated care. They also provide services covered by Medicare and other insurances.
Care Approach & Staff
The staff at Concierge Home Care are frequently described as kind and committed. Many families have highlighted the understanding and compassion shown by caregivers, especially in challenging situations such as dealing with Alzheimer’s. However, some reviews indicate issues with communication, as families reported difficulties in reaching out to management and receiving timely updates regarding care.
Who They Serve
Concierge Home Care primarily serves seniors, including those with specific needs such as Alzheimer’s care. Their services are designed to assist elderly individuals in maintaining their quality of life while residing in their homes. Families have expressed gratitude for the support provided during difficult times, particularly when transitioning to hospice care.
Service Area
The Gainesville office of Concierge Home Care provides in-home health care services to various counties in north and northeast Florida. They encourage potential clients to check their locations page for additional service areas.
What Families Say
Feedback from families is mixed. While many commend the care and compassion shown by individual caregivers, there are notable concerns regarding communication and reliability. Some families reported issues with missed appointments and a lack of follow-up from the agency. Positive experiences, however, highlight the dedication of staff who provide exceptional support during critical times.
Room for Improvement
Concierge Home Care could enhance its service by addressing recurring concerns related to communication and reliability. Several families have noted issues with missed appointments and difficulties in contacting management, which can lead to frustration and a lack of trust in the service provided.
Summary
Concierge Home Care in Gainesville, Florida, offers personalized home healthcare services aimed at improving the lives of seniors. While the compassionate care provided by staff is often praised, there are significant concerns about communication and reliability that the company may need to address. Families appreciate the support during challenging times, but some have reported issues that could impact their overall trust in the agency.
