Overview
Promedica Skilled Nursing and Rehabilitation Fort Myers West, located in Fort Myers, Florida, offers skilled nursing and rehabilitation services. The facility aims to provide care for individuals recovering from illnesses or injuries, as well as those needing long-term support.
Services & Support
The facility provides a range of services including skilled nursing, rehabilitation, and hospice care. However, reviews indicate that there are significant concerns regarding the quality of care and responsiveness of the staff. While some families have expressed satisfaction with the nursing and rehabilitation staff, others have reported issues with medication administration and overall attentiveness.
Care Approach & Staff
Feedback from families reveals a mixed experience with the staff. While some staff members are noted for their kindness and dedication, others have been described as unhelpful and dismissive. There are reports of inadequate communication regarding patient care, including medication schedules and therapy sessions.
Levels of Care
Promedica offers various levels of care, including skilled nursing and rehabilitation services. However, concerns have been raised about the monitoring of patients and the management of their medical needs. Instances of medication being administered late and lack of vital checks have been reported, which raises questions about the overall level of care provided.
Living Options & Amenities
The facility is described as clean, with a pleasant environment; however, there are ongoing issues related to hygiene and odors. Some reviews mentioned a strong smell in certain areas, which could impact the comfort of residents and visitors.
What Families Say
While some families appreciate the compassionate care provided by certain staff members, others have had distressing experiences. Reports include concerns about personal belongings going missing, inadequate attention to hygiene, and the handling of medical issues. Families have expressed a desire for better communication and follow-through from the staff.
Room for Improvement
There are several areas where families feel improvements are necessary. These include better management of personal items, more thorough communication regarding patient care, and increased attentiveness to residents’ medical needs. Families have also noted the need for more proactive engagement from staff during therapy sessions.
Summary
Promedica Skilled Nursing and Rehabilitation Fort Myers West provides essential skilled nursing and rehabilitation services, but experiences vary significantly among families. While some staff members are commended for their care, there are notable concerns regarding medication management, communication, and overall patient attention. Families are encouraged to consider these factors when evaluating care options for their loved ones.
