Overview
Lee Health HealthPark Care & Rehabilitation Center, located in Fort Myers, Florida, is a facility that offers a range of services including skilled nursing, rehabilitation, and hospice care. While some families have noted positive experiences regarding the care provided, others have expressed significant concerns about the quality of services and overall management of the facility.
Services & Support
The center provides various services aimed at supporting patients’ physical, mental, and emotional well-being. It offers skilled nursing care, rehabilitation programs, and hospice services, catering to individuals with diverse needs. However, there have been mixed reviews regarding the effectiveness and thoroughness of these services, particularly in rehabilitation and patient supervision.
Care Approach & Staff
Feedback regarding the staff’s attentiveness and care approach has been varied. Some families have praised the caring nature of the staff and their dedication to patient rehabilitation. However, several reviews have highlighted serious issues with staff supervision and responsiveness. Instances of delayed responses to call buttons and lack of awareness of patient activities have raised concerns about the level of care provided.
Who They Serve
Lee Health HealthPark Care & Rehabilitation Center serves a diverse population, including individuals requiring skilled nursing care, rehabilitation, and those in need of hospice services. The facility aims to support patients recovering from various conditions, including post-surgical rehabilitation and chronic illnesses.
Room for Improvement
Numerous reviews indicate areas needing improvement, particularly regarding cleanliness, patient supervision, and communication. Families have reported unsatisfactory conditions, such as unclean facilities and inadequate attention to patients’ needs. Additionally, the discharge process has been criticized for poor coordination, particularly when transitioning patients to hospice care.
Summary
In summary, Lee Health HealthPark Care & Rehabilitation Center offers a range of services designed to assist patients in recovery and end-of-life care. While some families have had positive experiences with the staff and rehabilitation efforts, significant concerns about cleanliness, supervision, and communication have been raised. Families considering this facility may want to weigh these factors carefully.
