Overview
Ambassador Healthcare at College Park, located in Fort Myers, Florida, offers a combination of skilled nursing and rehabilitation services in a supportive environment. The facility aims to cater to both post-hospitalization short-term rehabilitation patients and long-term residents. With a commitment to health care excellence, the staff is dedicated to meeting the needs of each resident.
Services & Support
Ambassador Healthcare provides a range of services including skilled nursing and rehabilitation. The facility is staffed with a compassionate team that is focused on delivering quality care. Social worker support is also available to assist families and residents through the care process.
Care Approach & Staff
The staff at Ambassador Healthcare has received both praise and criticism from families. While some reviews highlight the kindness and professionalism of the weekday staff, others express concerns about the preparedness and qualifications of certain team members. Communication with families about their loved ones’ care is noted as an area for improvement.
Living Options & Amenities
The facility is described as well-appointed, providing a warm and uplifting environment. However, some reviews mention issues with cleanliness and maintenance, indicating that the facility may not always meet the expected standards of hygiene.
What Families Say
Family feedback is mixed, with some expressing gratitude for the care their loved ones received, noting that staff were attentive and supportive. Others, however, have raised serious concerns about the quality of care, cleanliness, and overall management of the facility, suggesting that there are significant areas needing improvement.
Room for Improvement
Several reviews point to the need for better communication with families regarding their loved ones’ care and a more consistent level of care across different shifts. Concerns about cleanliness and staff preparedness also highlight critical areas where the facility could enhance its services.
Summary
Ambassador Healthcare at College Park strives to provide quality skilled nursing and rehabilitation services in Fort Myers, Florida. While some families have had positive experiences with the compassionate care provided by certain staff members, there are notable concerns regarding cleanliness, staff preparedness, and communication. Families considering this facility should weigh the mixed feedback carefully.
